OUR VISION : We believe that AI now allows you to exploit your calls in order to better serve your customers
Until now, analysing conversation was long and expensive.. You needed machine learning techniques to do it. Thanks to Audioliz, we allow you to do complex analysis in a very simple way, at very low cost.
Prevent churn, trigger alerts, follow closely your outsourced call centers, … Audioliz allows you to do this in a few minutes
A very easy use of AI
Your calls are a goldmine, where you can find feedbacks from your customers: what they like about your products, what they don't like, ..."
Try for free - then use on demand
Audioliz is designed to be simple. You define what information you want from your calls, you upload your calls. And the magic happens...
Languages
English, Spanish, French, German, Chinese, .... it works in every language
Any subject
Customer support, sales call, hotline, .... you can analyse any type of calls, and easily add whatever question you want
Results
No more long calls to listen to. AI pinepoints straight a way what you have to focus on.
Get alerted
Unhappy customer, fraud, potential sales.... get instant email alerts when something happens in your call center
All these data are essential for your activity, and you are losing 95% of them. Thanks to audioliz, you can instantly analyze 100% of the conversations you have.
We have the best experts to help you set your right grids and your right alerts
A wide set of options
You can have 10 calls a month, or 1 million a day. We have the right solution for you
Your own grids
Audioliz revolutionizes the way businesses analyze call center recordings by offering a customizable grid feature. You can prepare your own grid, tailoring a series of questions specifically designed to extract the most valuable information from each recording, ensuring that every analysis is precisely aligned with your unique business needs.
Choose our grids
For those seeking a more straightforward approach, Audioliz also provides a selection of pre-prepared grids. These grids are expertly crafted to cover a wide range of common business scenarios, allowing you to quickly and efficiently analyze your call recordings without the need for customization.
Comprehensive Operational Analysis
Audioliz is designed to accommodate the analysis of any operational activity within your organization. Whether it's customer service calls, sales conversations, or technical support interactions, our tool can transcribe and analyze recordings across various departments. This flexibility ensures that regardless of the nature of the operation, you can rely on Audioliz to provide insightful and actionable feedback that drives improvement and efficiency.
Tailored Grid Selection Assistance
For users unsure of which grid best suits their needs, Audioliz offers a specialized service to select the most appropriate grid for you. By understanding the specific objectives and nuances of your operation, Audioliz can recommend or even customize a grid that aligns perfectly with your analysis goals. This feature eliminates the guesswork and allows you to start analyzing your call recordings with the most effective set of questions from the get-go.
Flexible Transcript Methods for Every Domain and Language
Audioliz recognizes the diversity of its users' needs, offering various transcription methods tailored to specific domains and languages. Whether you're operating in a technical field with complex terminology or providing services in multilingual environments, our platform allows you to select the transcription method that best fits your specific requirements. This versatility ensures that Audioliz delivers high-quality, accurate transcriptions, regardless of the industry or linguistic challenges presented.
Unparalleled Accuracy and Quality in Transcription
At the heart of Audioliz's innovation is our commitment to delivering the lowest possible word error count, setting a new standard for transcription excellence. Our advanced algorithms and specialized techniques ensure that we offer the best transcription quality available on the market. Users can trust in our service to provide clear, precise transcriptions that accurately capture the essence of their call recordings, facilitating better analysis and understanding of the content.
Expert Guidance for Optimal Grid Design
Audioliz extends beyond just offering a platform; we provide access to a team of experts dedicated to helping you design the best grid for analyzing your calls. Our specialists work closely with you to understand your specific analysis goals, offering personalized advice and recommendations to ensure your grid captures the essential information from each call. This bespoke service guarantees that your analysis is not only efficient but also deeply aligned with your strategic objectives, maximizing the value you derive from every interaction.
AI Expertise for Enhanced CRM Integration
In addition to our transcription and analysis services, Audioliz boasts a team of AI experts skilled in prompt engineering and seamless CRM integration. Whether you're looking to refine your AI-driven queries for more accurate insights or seeking to incorporate analyzed data directly into your client's CRM, our professionals are here to assist. This level of support ensures that the insights gained from Audioliz are not just informative but are also actionable, enhancing your CRM's utility and enriching your customer relationship management strategies.
Budget Flexibility with Daily Spending Limits
Audioliz offers unparalleled flexibility in managing your analysis budget, allowing you to set a maximum spending amount per day. This feature enables businesses of all sizes to leverage our advanced transcription and analysis capabilities without the fear of overspending. By adjusting your daily limits, you can ensure that your investment in Audioliz aligns perfectly with your budgetary constraints, making it easier to integrate our services into your operational workflow without financial strain..
Tracking ROI and Enhancing Profitability with Audioliz
With Audioliz, monitoring your Return on Investment (ROI) becomes effortless, empowering you to see the direct impact of our services on your bottom line. Our platform is designed to help you achieve significant financial gains, whether through increased sales, reduced churn, or enhanced agent productivity. By providing detailed insights into customer interactions, Audioliz enables you to make informed decisions that drive revenue growth, improve customer retention, and maximize the efficiency of your team. Investing in Audioliz is not just about accessing superior transcription and analysis tools; it's about securing a proven pathway to greater profitability.
Detailed Analytics by Question and Team
Audioliz empowers users with the capability to dive deep into analytics on a per-question basis, offering insights not just across the entire dataset but also segmented by teams of agents. This granular level of analysis allows for a thorough understanding of how different questions are handled across your organization, providing valuable feedback on the performance of specific teams. Such detailed analytics enable supervisors to identify areas of excellence and opportunities for improvement, fostering a culture of continuous learning and development within each team.
Custom Analytics for Targeted Skill Enhancement
With Audioliz, the power to define your own analytics criteria is in your hands, enabling a tailored approach to agent skill enhancement and individual performance monitoring. This customization facilitates the identification of specific areas where agents can improve, allowing for targeted training and development initiatives. Supervisors can leverage these personalized analytics to track progress and performance at an individual level, ensuring that each agent receives the support and guidance they need to excel. This feature not only accelerates skill improvement among agents but also equips supervisors with the tools needed to foster a high-performing team.
600
Staffs across worldwide
200
Satisfied clients
5000000
conversations analysed
275
Projects
Testimonials
Using Audioliz allowed me to reduce by 90% my quality monitoring costs, in just a few weeks. I have now much more control on all my operations, with much less effort.Safaa Doukkali
Call center director
My team of qualiticiens has radically changed the way they work, thanks to Audioliz. They can now focuse on the human to human relation with the agents, and not spend their entire day in their room listening to callsAmine Larfi
Quality manager
Before Audioliz, i struggeled to listen to 1 agent every week, in order to help him improve. Now, with Audioliz, i have automatic analysis of conversation every day, for every agent in my team. I am able to help them and i have seen the result on quality and results after only a few days.Nabil Chebabatte
Supervisor
Why choose Us
Easy to use
You just need a few minutes to start using the tool and adding value to your calls
Secured
All our server operate from your country, making the compliant and secure
A foot in AI for your company
You want to start using AI in your company : here is a first concrete step !
Immediate value
Use it and you will see immediatly how Audioliz will help your call center
Great control
Adding questions or alerts is very simple, you can adapt Audioliz to your exact needs
CRM Integration
Integrate call analysis result in your CRM and enhance your customer knowledge
Our expert help you
Our experts can help you optimize your use of Audioliz, and have great knowledge of AI
Free Support
Our support is here to help you become an expert on calls AI analyse
Spending control
You can secure your usage by limiting your spendings and analysing only what you need