Automatic quality Monitoring in Real Time
You can create a grid with any questions you want, or choose one of our default grid. Then you just have to add the calls to analyse, and AI will analyse the call for you. If an alert is detected, you are alerted
Any language
English, Spanish, French, German, Chinese, .... it works in every language
Any calls
Customer support, sales call, hotline, .... you can analyze any type of calls, and easily add whatever question you want
Automatic quality monitoring
No more long calls to listen to. AI pinepoints straight a way what you have to focus on.
Automatic alerts
Unhappy customer, fraud, potential sales.... get instant email alerts when something happens in your call center
WHAT YOU CAN EXPECT
More Sales
Having better feedbacks on your calls, and better information on your customers, will bring you more sales
LESS COMPLAINT
Be alerted as soon as a customer is unhappy. Define exactly, in real words, when you want to be alerted
HAPPY AGENTS
Your agent on the phone have quick return, less tedious work of listening to long conversation
Outbound
Call Center
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Inbound
Call Center
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CRM integration
Enabled
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